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Cleartel Communications has been
providing its customers with a full suite of phone
services, calling features and superior customer
support since 1994. And, now we're offering
service in your area.*
We make local and long distance service easy with:
* One provider
* One monthly bill
* One less thing to worry about!
Simplify your life. Switch to Cleartel
Communications today and save. There is no cost to
switch AND you can keep your current telephone
number(s).
*You must have an existing working telephone
number in order to apply on line.
Service may not be available in all areas.
Restrictions apply.
Pricing does not include NAC charges, state,
local, and federal taxes.
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| Cleartel
Communications Frequently Asked Questions
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Can I keep
the same phone number I have now?
As long as the customer is a current
customer of a Bell Operating company (or a
certified reseller of the Bell Operating
Company), customers will be able to retain
their existing phone line and number. If the
customer’s local provider owns their own
facilities and is not a reseller for the
Bell Operating Company’s service, Cleartel
will not be able to provide them with
service.
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Do I have to
pay a fee to switch to Cleartel?
There is no charge for switch to Cleartel
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How long
will it take for Cleartel to establish my
account and service?
It will take from 5-10 business days to get
up and running on Cleartel Communications.
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What kind of
voice service is provided?
Cleartel Communications provides a variety
of communication solutions for residential
and small businesses. Our Unlimited voice
product offers unlimited local calling,
unlimited long distance including Canada (up
to 4000 minutes) and your choice of
unlimited local features.
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What
features do Cleartel Communications plans
offer?
The choice is yours!!! Cleartel allows you
to choose the features you want. How many is
up to you and the package you buy.
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What if I
have DSL with my current local telephone
provider?
Can I keep my DSL? If you currently have DSL
on the same line that is also used for voice
service, your DSL service will need to be
canceled with your current provider.
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What kind of
taxes will I pay?
All Cleartel customers will pay federal,
state and local taxes that are similar to
what you paid your previous local and long
distance providers.
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What is a
surcharge and why do I have to pay it?
A surcharge is an amount billed by Cleartel
to recover various costs assessed or
authorized by governmental and regulatory
agencies. These surcharges vary depending on
the state in which you live.
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Why do the
taxes and surcharges seem different than my
previous phone carrier?
Prior to switching to Cleartel, most
customers were most likely charged for local
and long distance separately, so they may
have appeared on separate bills. Now they
receive a combined bill for both local and
long distance. All taxes and surcharges for
local and long distance services are located
in one section, which may make them seem
higher.
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