Dial up ISP internet access from ADNS - Unlimited National cheap internet service provider.    Open 24/7/365    Call us toll free 1-877-774-2492
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Most Common Issues

1. Setting up adns.us:
adns.us has made setting up your computer easy with our auto-config utility. If you already have an account with us, click here to start the configuration. Otherwise, click here to begin the signup process.

2.Error 691 user/pass is wrong:
Check username/password for spaces before or after. Make sure to include  @adns.us after your username. Our  server is case sensitive, so please remember to double check that upper and lower case letters are correctly typed. If your account is not active, you may receive this error message.

3.INVALID USERNAME:
Login for Dialup / Web mail = please include @adns.us after your username.
Login for email clients = please exclude @adns.us from your username.

4.Error 678 no answer:
Please check your  Access  Number.  Are you dialing an area code or do you only have  seven digit dialing? Do you  need to dial ?9? , to get an outside line? This is usually a line or number error.

- Make sure the phone line is  connected in the 'Line' port on the modem

- Make sure there is  nothing that could be blocking or distracting the signal: line splitters, fax machines, surge protectors

- Reboot machine to ensure  that no  other programs/software are trying to use the modem

- Lower FIFO Buffers/Max speed in modem settings  (refer to Dial-up & Check Settings above for your Operating System)

If none of the  above solutions help,  you may be required to do the following. However, we recommend a professional assist you with this procedure. You may need to reinstall your modem or its driver. It is also possible that this could be an issue with the local telephone company, you can test this by dialing on your handset to see if you hear modem tones.

5.EMAIL: Outlook Express, Eudora, Outlook, Incredimail and all all other like third party software.
incoming mail  server is a POP3 server
Incoming: mail.adns.us
Outgoing: mail.adns.us

Account name: username (e-mail address,  case sensitive)
Password: *****

[ ] Log on using  Secure  Password Authentication (should NOT be checked)
[x] My server  requires  authentication (should be checked)

6. DISCONNECTS ASSOCIATED WITH EMAIL (Common Issue):
Open outlook, go to TOOLS>OPTIONS>CONNECTION  TAB
[x] Ask before switching dial up connection (should be  checked)
[ ]  Hang up after sending/receiving (should NOT be  checked)
Click APPLY, then OK, then close  outlook and it should work.

7. Exceeded Message Quota:
If you are receiving a message stating that you have exceeded your mail quota; please login to adns.us web mail to remove any unwanted items. Make sure to check under FOLDERS for discarded mail in "deleted items" as this also counts towards the quota.

F.A.Q. About dial up

Is your dialup service unlimited or is there so many hours you have a month?

Unlimited nation wide internet access with local numbers all over the USA, Canada, and Puerto Rico

Also if I choose the 6 month service and I wanted to cancel for some reason before the 6 months was up, would I get my money back?

We will charge you for the monthly rate for the time you used and send you back the difference in the form of a check. Same goes for the year subscription.

Is there any hidden charges for technical support, if I need that service?

No hidden charges ever! We are very transparent and honest :) If you need anything at all just call me directly
@ 1-954-723-0619 or you can call our call center toll free at 1-877-774-2492 and they will either answer your
question or send me an email and I will call you right back.


I am getting error about user name and password.


This mean
s either you have not kept your account payment current and are now suspended or you did not enter @adns.us after your user name or you forgot your password :)

6X faster software?

Once you download this you will open it like any other program and after that it will open automatically every time you connect.

Do your IP addresses change every time I connect?
Yes, Every time you connect you are using a new IP address to connect.

Is your dialup service unlimited or is there so many hours you have a month?

Unlimited nation wide internet access with local numbers all over the USA, Canada, and Puerto Rico

Also if I choose the 6 month o
r 1 year of service and I wanted to cancel for some reason before the time was up, would I get my money back?

We will charge you for the monthly to month rate for the time you used and send you back the difference in the form of a check.

We have an email list of about 750,000 and would like to send out a regular newsletter, maybe monthly. Is this something that can be handled through your service?

Please do not do that on my server using your @adns.us email directly. To do this you will need to sign up for this service:
http://reseller.constantcontact.com/index.jsp?pn=richwaytech
They will handle your spam reports and subscription and will give you choice of great templates

If you notice that our service is giving you a 691 remote computer does not respond error with your vista machine please call us at
1-954-723-0619 and we will switch you to our other upstream provider that is compatible with your Vista machine. or email me directly
at
rich@adns.us and i will call you right back and set it up for you. Only the phone number will change your user name and password and all other setting will stay the same.

I just moved
do I need to call you to relocate?

No, You can connect to our service from any where, cell phone, hotel, motel there is no need to call except to update your billing information.

 
( no 1 question) If I buy the 6 month sub and I like your servce.. can I buy another 6 months at the 6 month price and keep my Email address ( not have to use a new email address when renewing my service ? )

 
yes we will continue to renew your subscription for as long as you do not say other wise


(no 2 question) The form say's to use "first name and first letter of last name" but can I put in a couple extra charactures ?" my name is so common. Normally I'd put in something like this "jjones2sky@ XXXX " may I do that ?

 
You  can make up any name you like.
That is written that way to make sure the user name is available because of same you say about common names.
it is less common to have same last name initial
you are welcome to create any user name you like


(no 3 question) Do I get standard speed 64k modems to connect to.. correct ? What are  the typical average  bps download rates ?  I'm currently with Earthlink and they have me connected to a soda straw with only about 9kbs download speeds. I can't even listen to live audio which I do on rare occasions.

 
with this service you are at 56kb because you are using a phone line.
we also offer 6XL which is equivalent to 336k but not for downloads and uploads
as you are limited to 56 k on upload and download because of the size of the wire that makes up phone line.



Instant Messenger Help

You can use any instant messenger service you choose. The are all free. You do NOT have to subscribe to AOL to use AIM. Download the one you want and follow the installation instructions and you'll be IM'ing in no time! Click on the icon below to download:

Unable to send mail

Our servers require authentication when sending mail.  If you are not sending authentication, you will get a relay denied error, this server is not configured to send mail for....

To fix, open Outlook or Outlook Express, Click on Tools>Accounts>Mail Tab>Double click on Cheapdialup mail account.  On the 'Servers' tab, click the box, My Server Requires Authentication.  Click Apply>OK, then close Outlook Express and restart program.


Help - Unable to send mail

Our servers require authentication when sending mail.  If you are not sending authentication, you will get a relay denied error, this server is not configured to send mail for....

To fix, open Outlook or Outlook Express, Click on Tools>Accounts>Mail Tab>Double click on Cheapdialup mail account.  On the 'Servers' tab, click the box, My Server Requires Authentication.  Click Apply>OK, then close Outlook Express and restart program.


Help - Unable to get into Web Mail

Problem 1 - Invalid Logon error
Make sure you are using your entire email address as your user name.  This is the most common error.  Your password is case sensitive, make sure you are typing in the correct password.  If unsure, contact us below.

Problem 2 - After Logging in, I am returned back to the Login screen
Make sure you have cookies turned on in your system.  If cookies are not turned on, you will be returned to the login screen.  To turn cookies on:
 Click>Tools>Options>Privacy>Advanced>Override Automatic Cookie Handling>Accept Cookies
 

Dial up internet access has never been so cheap and easy to set up. ADNS is a Florida isp internet service provider offering affordable dial up internet access and business DSL internet access to customers all over the USA. We have a range of dial up internet access packages to suit every pocket and our quality of service is second to none. We have been a leading ISP internet service provider for 10 years and have many satisfied dial up internet customers through out Florida and the continental USA. We offer both cheap national dial up internet and local dial up isp provider services.
Our isp dial up internet services start from $6.49 per month and our isp dial up software is available to
download here.

ADNS provides affordable dial up internet isp access, service providers, providers, cheap INTERNET, low cost isp, ISPs, free internet, free e-mail, online service, reliable connections, reliable internet, dial-up access, broadband, high-speed internet, DSL, high speed connection, cable, instant messaging, low cost isp, high-speed internet, reliable connections , low cost isp, national dial up internet access and is an ISP for National.

ADNS 1996 - 2007. All Rights Reserved. Contact us via email or call Toll Free 1-877-774-2492

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